Shipping policy

Thank you for shopping at ThenAbout. We are committed to delivering your handcrafted treasures safely and efficiently.

1. Order Processing Time

• Standard Processing: 1 to 3 business days (Monday – Friday).

• Because every piece undergoes meticulous handcrafting and quality inspection, orders are prepared carefully before dispatch.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates & Delivery Time

• Standard International Shipping: 7 – 12 business days.

• Express International Shipping: 4 – 7 business days.

• Free Shipping: Available on eligible orders over our specified threshold (displayed at checkout).

3. Order Tracking

• Once your order has been shipped, you will automatically receive a Shipping Confirmation email containing a tracking number and direct tracking link.

4. Customs, Import Duties, & Taxes

• International shipments may be subject to import taxes or customs duties levied by the destination country.

• Customers are responsible for any applicable customs fees or import duties upon arrival.

5. Shipping Support

• If your package is delayed or you have questions about tracking, please contact us at delagra.ngehandersonrron2592@gmail.com.